Mission, vision and values
Springvale Support provides children’s residential care for ages 8–17. We create safe, stable homes where young people feel they belong, are listened to, and have the space to grow. Our Mission is to nurture potential through consistent care, positive relationships and opportunities that build confidence and resilience. Our Vision is for Every child tp experience a sense of belonging and is supported to achieve their goals.
Family-style living with consistent routines and trusted adults.
Care built on trust, respect and each young person’s voice.
Education, life skills and wellbeing woven into everyday life.
24/7 staffing, keywork sessions and personalised support plans that promote safety and progress.
Routines that support school/college, homework help, independence and community engagement.
Healthy habits, access to local services, positive activities and emotional support.
Safety is at the heart of everything we do. Staff are vetted and trained; risk management and supervision are routine. We work transparently with local authorities, schools and health services.
We use evidence-informed practice to help young people feel safe, regulate emotions and build strong relationships.
Contact us with the young person’s profile and required timescales.
We assess needs, risks and compatibility with our home and current residents.
Virtual/onsite visit, care plan and risk planning in partnership with the placing authority.
Welcome, settling-in period and early reviews to ensure progress and stability.
“A calm, welcoming home with clear routines. Communication with professionals is excellent.”
Local authority professional
“Staff really listened and helped me build confidence. I feel safe here.”
Young person
“Warm, consistent care – the team go the extra mile for our child.”
Parent / carer
We can consider emergency referrals depending on matching and staffing levels. Please contact us to discuss availability.
With morning/evening routines, school liaison, homework support and structured activities that promote attendance and progress.
We offer emotionally-attuned daily care and can link with local therapeutic services as required by the care plan.
Yes. We encourage virtual/onsite visits to support matching and transition planning.
We’re happy to talk through needs, timelines and next steps.